Welcome to the CAXWAY website (hereinafter referred to as “CAXWAY” or “we”), located at www.caxway.com. Your privacy is of utmost importance to us, and we are dedicated to handling your personal information with security and respect. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website and use our services.
Information Collection
When you use the services provided by CAXWAY, including 3D printing, CNC machining, metal sheet cutting, vacuum casting, etc., we may request certain personally identifiable information from you. This includes, but is not limited to, your name, address, telephone number, email address, credit card information, debit card information, and transaction information through PayPal. We may also collect non-personally identifiable information such as the type of browser you use, IP address, device type, operating system, access times, pages visited, etc.
Information Use
The personal information we collect is primarily used for the following purposes:
Processing orders and ensuring the security of your transactions.
Providing you with customer service and support.
Sending updates about the status of your orders.
Sending product updates, new product releases, special offers, and other relevant information.
Managing and improving our website and marketing efforts.
Conducting data analysis to enhance service quality and user experience.
Fulfilling obligations stipulated in our terms and conditions.
Information Disclosure
To accomplish the aforementioned purposes, we may need to share your information with third parties. This may include:
Payment processing companies, such as credit card companies, debit card companies, and PayPal, for payment transactions.
Logistics and shipping companies, for product delivery.
Marketing and analytics service providers to help us evaluate and improve advertising effectiveness.
In accordance with legal requirements or within the bounds of the law, such as in response to subpoenas, court orders, government requests, or if we believe it is necessary to protect our rights, your safety, or that of others, investigate fraud, or comply with legal obligations.
Data Security
We implement reasonable physical, electronic, and administrative measures to safeguard the personally identifiable and non-personally identifiable information we collect. While we strive to protect your data security, please note that no method of data transmission or storage is 100% secure.
Updates to the Privacy Policy
We may update this Privacy Policy at any time to reflect changes in our methods of handling personal information or legal requirements. We will notify you of these changes by posting the updated Privacy Policy on our website.
Contact Information
If you have any questions about this Privacy Policy or wish to learn more about how your personal information is handled, please contact us using the following contact information:
Email:info@caxway.com
Mailing Address: 1312 17th Street Suite 890, Denver, CO 80202, US
Last Updated Date:2024.07.11
CAXWAY Team
www.caxway.com